Our Limited Warranty
Unique adjustable Mattress …. Like you!
Congratulations for the purchase of your Harlequin sleep product, known for exceptional quality, comfort and durability. Be sure that you have received a premium product which will help you enjoy a good night sleep.
MATTRESS
The warranty coverage runs for 10 years from the date of purchase. Repair or replacement of the mattress does not extend it’s limited warranty or begin a new limited warranty period.
This warranty covers manufacturing defects in your Harlequin mattress, Literie Laurier Inc. will , at its options , repair or replace your Harlequin mattress if the problem due to a manufacturing defect during the first 10 years at no charge other than transportations costs.
ADJUSTABLE TECHNOLOGY
The warranty coverage runs for 5 years from the date of purchase. Repair or replacement of the remote or motor does not extend its limited warranty or begin a new limited warranty period.
BODY IMPRESSION
In all mattress a depression less than 1.5 inch (4 cm ) is to be considered normal.
WHAT IS EXCLUDED UNDER THIS WARRANTY
Firmness preference of the product
- Cover ( fabric )
- Product that is obtained other than trough an authorized Harlequin retailer
- This warranty will also not be apply if the mattress is subjected to obvious abuse or improper care such as but not limited to:
- Inadequate support from a weak foundation or improper frame
- Stains or soil
- Burns
Literie Laurier inc. shall not be liable for incidental or consequential damages which result trough the use of this product.
PRODUCT CARE INSTRUCTIONS
The upper panel mattress cover , which protects the latex or the micro gel foam inside, is entirely removable.
Dry-clean only.
The latex or micro gel foam should not be exposed to sun or any source of heat.
REMOTE CONTROL
Left bottom first raise the head second bring the head down
Center bottom first raise the head and the foot at the same time second bring the head and the foot down at the same time
Right bottom first raise the foot second bring the foot down